Remove Customer Experience Remove Education Remove Manufacturing Remove Records Management
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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

Info Source

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The newer players in the ecosystem are advantaged by digital first processes that have been designed to provide a superior customer experience.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require. Glossary of Records Management and Information Governance Terms, 5th ed.,