Customer Experience eBook IT Retail 
Thales Cloud Protection & Licensing
MARCH 14, 2023
It’s estimated that more than 20% of retail sales will come from eCommerce in 2023 (rising to nearly 25% in 2026), illustrating the magnitude of digital transactions. It’s not only consumers and retailers taking notice of this trend, of course. Privacy and data protection are not the only things consumers expect from a retailer.
Reltio
OCTOBER 22, 2020
Segment is a Customer Data Platform (CDP) player that focuses exclusively on person data. shows how in demand data management technology is as a foundation for connected customer experiences. Gartner published a report to help address the confusion: Gartner: Choose Between CDP and MDM Solutions for 360-Degree Customer Insights.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CGI
JULY 10, 2018
This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customer experience, and accelerating customer-facing digital transformation programs. Banks must narrow and broaden focus simultaneously.
CGI
MAY 15, 2018
This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customer experience, and accelerating customer-facing digital transformation programs. Banks must narrow and broaden focus simultaneously.
CILIP
FEBRUARY 4, 2020
This need not mean a lower quality service; slimmer, more effective processes of supply can create a more responsive and flexible experience for end users. Arrangements such as these mean less back-office handling and lower costs and, moreover, quicker supply and a better customer experience. And this is right. Where we are now.
Expert insights. Personalized for you.
71 
Let's personalize your content