ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Customer Data Platforms (CDP). A good digital experience can underpin a good customer experience.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

CILIP

NOVEMBER 7, 2020

John Dolan and Ayub Khan have long shared an interest in the international library scene and how different countries and cultures can share and benefit from each other. In this article they share their experience of working internationally and the lessons they learned. Such thinking had to become central to the library mission.

Libraries 52

Libraries e-Delivery Government Communications 52

ARMA International

SEPTEMBER 22, 2021

Booking online and getting e-tickets and confirmations on a smart phone are normal. How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52