Remove Customer Experience Remove e-Delivery Remove Libraries Remove Mining
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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Customer Data Platforms (CDP). A good digital experience can underpin a good customer experience.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Booking online and getting e-tickets and confirmations on a smart phone are normal. How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX).