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Conversational AI use cases for enterprises

IBM Big Data Hub

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. This improves the shopping experience and positively influences customer engagement, retention and conversion rates.

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The most valuable AI use cases for business

IBM Big Data Hub

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

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Tuesday’s Relativity Fest 2019 Sessions: eDiscovery Trends

eDiscovery Daily

The EDRM has been a household name in the e-discovery and legal technology industry for 15 years. It has provided a framework for the development of software and services. e-Discovery Disasters and How to Avoid Them: Don’t Let This Happen to You. How can you prevent your role from being replaced by the cheapest of labor?