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Records Management in the Intelligent Information Era

AIIM

Defining a New Era of Records Management. Records management has traditionally been significantly focused on compliance. We argued in the AIIM 2019 State of the Industry – Content Services that “[information management] is better sold indirectly – as a byproduct of automation and customer experience – than head-on.”.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Here, Part 2 discusses the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Content Services. Records Management. Figure 1: Auto-classification and AI.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Part 2 will discuss the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Content Services (CS). Content Services Platforms (CSP). References. ARMA (2016).

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Reinventing ECM: Introducing Content Services Platforms and Applications, Gartner. 5, October 2001.