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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

An incident manager is responsible for managing the response to an incident and communicating progress to key stakeholders. It is a complex IT services role that requires the employee to perform under stressful conditions while communicating with stakeholders with different roles and priorities in the business.

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The Future of the Web | ZDNet

Collaboration 2.0

Topics Web , Information , Freebase , Semantic Web , Channel Management , Wiki , Strategy , Internet , Marketing , Online Communications , Management , Oliver Marks Blogger Info Oliver Marks Bio Contact Biography Oliver Marks Oliver Marks provides seasoned independent consulting guidance to companies on the effective planning of Enterprise 2.0

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