article thumbnail

6 Ways to elevate the Salesforce experience for your users

IBM Big Data Hub

Whether using Experience Cloud, Sales Cloud, or Service Cloud, your Salesforce user experience should be seamless, personalized and hyper-relevant, reflecting all the right context behind every interaction. At the same time, Salesforce is a big investment, and you need to show return on that investment as quickly as possible.

Cloud 76
article thumbnail

What are the Best Document Management Capabilities?

AIIM

Check-in and check-out are very similar to how a library works – when a book is checked out, nobody else has access to it until it is checked back in. Let’s explore some of the top ones, including: Cloud. Cloud access to your Document Management system is an important consideration. If so, consider a solution with Cloud access.

ECM 232
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

Incident management and problem management are both governed by the Information Technology Infrastructure Library (ITIL) , a widely adopted guidance framework for implementing and documenting both management approaches. It provides a library of best practices for managing IT assets and improving IT support and service levels.

Access 62
article thumbnail

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

This means imagining the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Cloud Enablement. This is a “mind-shift” to leverage cloud-first capabilities, tools, and to deploy services that are outside the firewall. Integrated Collaboration.

article thumbnail

Understanding the different types and kinds of Artificial Intelligence

IBM Big Data Hub

Human intervention was required to expand Siri’s knowledge base and functionality. However, while Limited Memory AI can use past data for a specific amount of time, it can’t retain that data in a library of past experiences to use over a long-term period. For example, Apple made Siri a feature of its iOS in 2011.

article thumbnail

The Future of the Web | ZDNet

Collaboration 2.0

USE YOUR BRAIN as well as the computer hoppity 08/13/2008 02:41 PM Reply to Flag RE: The Future of the Web I cant imagine doing library research without having a pile of books open on the table in front of me. Hit google read the first link and you could be far away from the right answer. Will Inkjet Printing Kill Offset?

Paper 41