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Call Center Modernization with AI

IBM Big Data Hub

Conversational AI solutions for customer service have come a long way, helping organizations meet customer expectations while reducing containment rates, complexity, and costs. Take Arvee, for example, an IBM Watson AI-powered virtual assistant for Camping World, the number one retailer of RVs. Watson AI offers: Best-in-class NLU.

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Data science vs data analytics: Unpacking the differences

IBM Big Data Hub

This iterative process is known as the data science lifecycle, which usually follows seven phases: Identifying an opportunity or problem Data mining (extracting relevant data from large datasets) Data cleaning (removing duplicates, correcting errors, etc.)

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Call center modernization with AI

IBM Big Data Hub

It mines data, customizes interactions and is continuously learning. “ *Insert Name*, transferring you to one of our agents who can answer your question about coverage abroad.” . Take Arvee, for example, an IBM Watson AI-powered virtual assistant for Camping World, the number one retailer of RVs. Watson AI offers: Best-in-class NLU.

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How to Take Your Business to The Next Level with Data Intelligence

erwin

With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently. Real-time data analytics can be used by businesses to better meet customer needs as it arises and improve customer satisfaction.

Analytics 103
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Attacks against machine learning — an overview

Elie

This blog post survey the attacks techniques that target AI (artificial intelligence) systems and how to protect against them. explained why AI is key to building robust protection that meets user expectations and increasingly sophisticated attacks. Obviously, we couldn’t anticipate that abusive mining would become such a huge issue.

Mining 107
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Attacks against machine learning — an overview

Elie

This blog post survey the attacks techniques that target AI (artificial intelligence) systems and how to protect against them. explained why AI is key to building robust protection that meets user expectations and increasingly sophisticated attacks. Obviously, we couldn’t anticipate that abusive mining would become such a huge issue.

Mining 91
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Federal Agency Data is Under Siege

Thales Cloud Protection & Licensing

Its unique capabilities include the design and deployment of equipment, systems and services to meet complex security requirements. Look at how frequently we hear about AWS S3 buckets left out in the clear with sensitive information for hackers to mine. to discuss the findings of the 2018 Thales Data Threat Report, Federal Edition.