eDiscovery Daily

NOVEMBER 11, 2019

A data lake, that is. Leave it to Rob Robinson and his excellent Complex Discovery blog to provide links to several useful articles to help better understand data lakes and the potential they have to impact the business world (which, in turn, impacts the eDiscovery world). So, what is it and why should you care?

Analytics 59

Analytics Big data Data structuring Metadata 59

IBM Big Data Hub

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

IBM Big Data Hub

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. On a smaller scale, some organizations are reallocating gen AI budgets towards headcount savings, particularly in customer service.

Artificial Intelligence 91

Artificial Intelligence Marketing e-Delivery Manufacturing 91

ARMA International

SEPTEMBER 13, 2021

Here, Part 1 discusses the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how the trends are affecting business users and customers. Some technology trends such as real-time data analytics are on-going, while others are more recent, such as blockchain.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59