IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 83

Artificial Intelligence Retail Unstructured data Insurance 83

IBM Big Data Hub

FEBRUARY 23, 2024

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. Conversational AI is also making significant strides in other industries such as education, insurance and travel. billion by 2030.

Analytics 96

Analytics Artificial Intelligence Marketing Education 96

IBM Big Data Hub

JANUARY 18, 2024

Speak customers’ language Your customers can contact your chatbot from almost any country globally. Offer self-service options Customers often prefer to complete simple tasks independently. They can eliminate prolonged wait times in phone-based customer support and email or live chat support.

Sales 87

Sales Artificial Intelligence Communications Marketing 87

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Demystifying generative AI At the heart of Generative AI lie massive databases of texts, images, code and other data types. Streamline workflows with personalized content creation, tailored product descriptions and market-ready copy.

Artificial Intelligence 118

Artificial Intelligence Marketing Sales Communications 118

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Customer Events could include planning a vacation, buying a house, or purchasing insurance.

Digital transformation 98

Digital transformation Big data Marketing Artificial Intelligence 98

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Customer Events could include planning a vacation, buying a house, or purchasing insurance.

Digital transformation 40

Digital transformation Big data Marketing Artificial Intelligence 40

ARMA International

SEPTEMBER 27, 2021

Customer Experience Risks. Part 2 discussed customer experience (CX) as a CSF for DT. This means engaging customers and turning them into repeat customers. Big Data Considerations. One approach to asking and answering these questions is the 8 V’s of big data. Business Continuity.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54