IBM Big Data Hub

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. This includes trust in the data, the security, the brand and the people behind the AI.

B2C 70

B2C B2B Customer Experience e-Delivery 70

Info Source

JULY 18, 2023

The expanded regulation has far reaching implications for software vendors, service providers and public and private organisations with a focus on Government to Consumer (G2C) and Business to Consumer (B2C) end customers. The concept of “qualified trust service providers” (QTSPs) sets particularly high standards for security and reliability.

Authentication 52

Authentication e-Delivery B2C Marketing 52

Reltio

JUNE 22, 2020

e-Commerce Team. Complete, accurate customer data can help improve customer service, customer experience, and inform offline decisions,” said Joe Stanhope, Vice President and Principal Analyst at Forrester and an expert in B2C marketing. Store Associates and Digital Stylists. Digital Team. Services Team. Loyalty Team.

Retail 78

Retail MDM Customer Experience Analytics 78