article thumbnail

AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  And the centrality of these experiences isn’t limited to B2C vendors.

B2C 65
article thumbnail

Open the Gates for Next-Gen Loyalty

Reltio

Make sure you comply with your data privacy and regulatory requirements , and above all capture and comply with how your customers want to engage with you.” I know which customer experience enterprise data hub will help us build our next-gen loyalty program. ” “Absolutely!”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Reltio Named a Leader in the 2021 Forrester Waveâ„¢ Report for MDM

Reltio

Your data fuels your business and your digital transformation. Your ability to run a digital business and make insightful decisions depends heavily on how well you manage your core data. For data governance, we give you complete control over how your master data is managed.

MDM 98
article thumbnail

Is Your Customer Experience Future-Ready?

Reltio

How do you ensure security and privacy while personalizing the customer experience? How does your customer experience strategy fit in your organization’s digital transformation strategy? For digital transformation to be effective, Blake points out, it must be long-term, continuous, and involve every employee.