Reltio
JULY 21, 2021
How an increased focus on first-party data could be the recipe for success in delivering an amazing omnichannel customer experience. Why master data management should be the icing on that cake to enhance your customers’ experiences across all channels – not just digital. Why MDM is the icing on the cake.
Reltio
JANUARY 9, 2020
Do you find yourself wondering how to win customers in this hyper-competitive, always-on era? In a day and age when it's incredibly easy for customers to switch providers or change loyalties, only customer experience can save you. How to Win Customers: Data Unlocks the Door . You're not alone.
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Reltio
JUNE 25, 2020
His research focuses on exploring strategies for leveraging technology to deliver relevant and engaging customer experiences. The shift to online commerce since the start of the pandemic in the US - both in B2C and B2B - has been dizzying. Merging separate brick-and-mortar and online customer data can be daunting.
Reltio
JUNE 12, 2020
B2B, B2C or B2B2C: B2B. Looking back, it was a DQ and MDM role, but I was focused on fixing data without actually understanding that there was an art and science behind it. Of knowing how and what to do with it to drive great customer experiences. How can insurance firms deliver outstanding customer experiences?
Reltio
OCTOBER 28, 2021
Everyone Needs Master Data Management (MDM), But Don’t Call It That. A few weeks ago I was speaking to a senior executive in one of the largest global consulting firms and his comment - “Everyone needs MDM but don’t call it MDM” - gave me immediate food for thought. So why does MDM carry so much baggage from the past?
Reltio
FEBRUARY 3, 2020
I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.
Reltio
DECEMBER 10, 2021
The report helps businesses that are considering MDM solutions by evaluating 15 of the top MDM vendors across 24 key criteria. As the founder of Reltio, I am honored to see Reltio named a leader in MDM. Today, we manage about 8 billion consolidated profiles across all our customers and serve up an API volume of 5.5+
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