article thumbnail

In the fragmented insurance landscape, let’s unify customer experience

Thales Cloud Protection & Licensing

In the fragmented insurance landscape, let’s unify customer experience divya Mon, 03/06/2023 - 06:13 You may think of an insurance company as a singularly-focused entity, offering protection for one product. However, the insurance business reaches across a disparate range of consumer products. To add to the challenge, a.s.r.

article thumbnail

How to Tackle the Information Chaos Problem

AIIM

In a B2C environment these requirements are driven by the end customer, meaning the bank customer who applies for a mortgage – expectation is to have this completed in 30 minutes. Why would an insurance customer accept submitting data for an insurance claim in paper and then waiting for days/weeks as in the past.