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The new wave of channel marketing: What partners can expect in H2 2024 

OpenText Information Management

Here are some actionable tips: Choose Wisely: Throwing open the doors to everyone sounds fun but aim for an unforgettable conference with a crowd that’s truly interested in what you're about. A trend taking center stage in 2024 is the use of AI to improve the customer experience. Quality over quantity is paramount!

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Top tips to ensure a smooth migration to EIM managed services

OpenText Information Management

They can be complex, time and resource intensive and prone to … The post Top tips to ensure a smooth migration to EIM managed services appeared first on OpenText Blogs. Although you know your organization is ready for EIM managed services, you’re worried about the many challenges of migration projects.

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Data Innovator Spotlight - Interview with Charles Joseph, DataZed

Reltio

B2B, B2C or B2B2C: B2B. Of knowing how and what to do with it to drive great customer experiences. If you’ve had to make a claim, you’ll also know that most customers renew based on claims experience. We’re hearing a lot about disconnected customer experiences and how they lead to disconnected customers.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Two important digital transformation foundations surfaced as we created, tested, and refined the methodology, which are: Economics, which is the branch of knowledge focused on the production, consumption, and transfer of wealth (see the blog “Is 2018 the Tipping Point in Digital Transformation?” for more details).

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Two important digital transformation foundations surfaced as we created, tested, and refined the methodology, which are: Economics, which is the branch of knowledge focused on the production, consumption, and transfer of wealth (see the blog “Is 2018 the Tipping Point in Digital Transformation?” for more details).