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Why Twilio’s $3.2B acquisition of Segment may not be enough

Reltio

shows how in demand data management technology is as a foundation for connected customer experiences. While Segment has done really well in the SMB market segments, they don’t have a track record selling to Global 2000 enterprise customers. . POV on the Customer Data Platform Market . The premium valuation at $3.2B

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Just as sobering as the shift of profit pools to customers, is when scale and network effects dominate markets, economic value rises to the top. Think about how Amazon’s market capitalization towers above that of other retailers, or how the iPhone regularly captures over 90 percent of smartphone industry profits.)

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Just as sobering as the shift of profit pools to customers, is when scale and network effects dominate markets, economic value rises to the top. Think about how Amazon’s market capitalization towers above that of other retailers, or how the iPhone regularly captures over 90 percent of smartphone industry profits.)