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CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2)

CGI

In 2019, as in 2018, the number one technical priority raised by corporate clients is benefitting from new technologies, including blockchain. Some of these include robotic process automation, intelligent automation, and even advanced or predictive analytics. The trend now seems to have moved from being about technology (what is it?)

Retail 90
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Strategize your next move to become a utilities leader, delivering value at scale and pace

CGI

Mon, 02/03/2020 - 01:59. Despite the progress observed, only 11% of utilities executives say their organization is producing results from their digital strategy, which is in line with the cross-industry average of 10%, and significantly lower than the more digitally advanced retail-banking sector (20%).

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Is Bancassurance MK2 the answer….to an affordable transfer of liability from state to the private sector for retirement provision?

CGI

Wed, 02/28/2018 - 10:21. This year the CMA 9 have had to open up their core functions to 3rd party providers, with the expectation that there will be a flood of new entrants to add value to the core retail banking proposition. Will ‘De-accumulation’ will be the dominant retail proposition for retail banking?

Retail 40
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Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation

CGI

Tue, 08/21/2018 - 02:42. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. This year, however, utilities show a stagnated interest in mobile solutions, dropping from the #1 digital initiative in 2017, to third in 2018.

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Default management as a path to digital banking, part 1

CGI

Wed, 02/28/2018 - 05:44. A typical large retail bank today finds itself somewhere between Stage 2 and Stage 3, operating with several discrete collections, recovery and accounting systems, as well as multiple decision engines. Powerful big data analytics that unlock customer data to yield actionable business intelligence.