Reltio
APRIL 25, 2019
Blake Morgan , Customer Experience Futurist, makes her point in the Forbes article Five Trends Shaping the Future of Customer Experience In 2019. While discussing the five emerging trends, Blake Morgan insists that customer experience is not a function of any individual or a specific team. For Future.
Collibra
MAY 11, 2022
Clearly, our world has gone digital, and the pandemic is only accelerating this global trend. Thriving enterprises in every sector of the economy — from banking to life sciences to retail — are seeking better ways to harness an abundance of data. Read the white paper, ‘Don’t Drown in Your Data Lake.’.
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Reltio
MAY 21, 2019
They can pull online reviews and trends at will. Especially for CPG, retail, or hospitality business. Delivering omni-channel, consistent, and delightful customer experience is critical in retail, and it can be leveraged further for successful loyalty programs.” ” “Very true. ” “You are right.
CGI
MARCH 30, 2017
During these in-depth conversations, we ask them about the trends impacting their industries and their business and IT priorities for the future. The resulting findings are pulled together into insights we call the CGI Global 1000 outlook, and this year the urgency to achieve digital transformation emerged as the overarching trend.
CGI
APRIL 13, 2016
But these assumptions are being challenged by a rise in renewable energy sources, the advancement in communications and digitalization, the introduction of retail energy markets, and the influence of social media and the app culture. Read the first white paper in the series, “ The Demand Response Paradox.”.
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