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6 ecommerce trends to watch

IBM Big Data Hub

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. The ecosystem has become more complex as business models advance and new ecommerce trends appear.

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CGI Client Global Insights: A look at top retail banking trends and priorities

CGI

CGI Client Global Insights: A look at top retail banking trends and priorities. Many retail banks have invested in their “plumbing”- implementing digital technologies to deliver the products, services and experiences their customers demand - but many are still running their businesses just as they did before.

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2022 Retail Industry Year in Review

Hunton Privacy

On January 25, 2023, Hunton Andrews Kurth’s retail industry team released its annual Retail Industry in Review publication, which provides an overview of key issues and trends that impacted the retail sector in the past year, as well as a preview of relevant legal issues retailers can expect to arise in 2023.

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Retail trends: Inventory, AI, and the dog that caught the car

CGI

This blog shares retail technology trends gaining traction for enterprises hoping to gain a strong footing in the marketplace. The key theme is the importance of data collection, analysis and implementation.

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7 customer experience trends in 2024

IBM Big Data Hub

Here are seven customer experience trends that can help business leaders elevate their companies and improve their CX strategies. Get the ‘AI for Customer Service’ guidebook Trend 1: Sustainability for customer satisfaction A new generation of consumers creates a need for new approaches to customer relationships.

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Sustainability trends: 5 issues to watch in 2024

IBM Big Data Hub

Retailers, particularly in the fashion industry, are increasingly embracing circular business models: rental and resale programs offer opportunities for growth, while repair services offer an alternative to landfill disposal. Research expects that transitioning to a circular economy could generate USD 4.5

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AI in retail and the rise of the purpose-driven consumer

IBM Big Data Hub

That retail has experienced extreme disruption in recent years is beyond questioning. Even before Covid turned the world on its head, headlines about the so-called “retail apocalypse” were near-ubiquitous in the media. Retail isn’t just big, it’s huge — the National Retail Federation expects sales to grow by as much as 13.5%

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