2020, Events and Strategy - Information Management Today

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2020

Events

Strategy

Using the online marketplace to enhance customer experience

CGI

JANUARY 28, 2020

Tue, 01/28/2020 - 05:20. Launching an online marketplace is often the final phase of a brick-and-mortar brand’s digital strategy. Using the online marketplace to enhance customer experience. They should instead focus on what sets them apart, namely their physical network and brand power.

Customer Experience

Customer Experience Retail e-Delivery Sales

Untangling the challenge of digital change management in the federal government

CGI

AUGUST 1, 2018

Wed, 08/01/2018 - 05:39. Fortunately there are more and more success stories to share, as evidenced at the recent event hosted by FCW and sponsored by CGI entitled, “Digital Transformation: IT Strategies for the Modern Agency.” Forbes reports that 70% of transformation projects without a formal change management strategy fail.

Digital transformation

Digital transformation Government Communications Cybersecurity

Using the online marketplace to enhance customer experience

Untangling the challenge of digital change management in the federal government

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