Info Source

JUNE 20, 2018

Expanded support for attended robots designed for user monitoring and interaction: Attended robots can be triggered by the user, desktop commands or other events, and are ideal for automating service desk, help desk and other call center activities. “By Kofax Kapow Technical Product Overview white paper.

Digital transformation 40

Digital transformation Artificial Intelligence Marketing Retail 40

Data Matters

SEPTEMBER 3, 2020

Despite not being able to meet in-person, the NAIC utilized the Summer Meeting as an opportunity to host conversations among insurance regulators, industry members and consumers regarding recent events, including the impact of COVID-19 on the insurance industry as well as racial inequality and the promotion of diversity in the insurance industry.

Insurance 68

Insurance Paper Artificial Intelligence Big data 68

Reltio

AUGUST 10, 2020

Clienteling App for a Luxury Retailer : This is an app for 5,000 store associates. To make up for the customer data limitations of clienteling apps, some retailers are building relationship apps that are powered by a customer API. Find out more about how we lead with an API approach with Real-time APIs and Event Streaming.

Customer Experience 90

Customer Experience Digital transformation Analytics Sales 90

Data Matters

SEPTEMBER 20, 2021

The revised SAT, which the NAIC adopted in February 2020, incorporates a requirement for producers to act in the “best interest” of a retail customer when making a recommendation of an annuity. The amendments address new minimum standards for affiliated cost sharing services and management services agreements.

Insurance 88

Insurance e-Delivery Paper Sales 88