Putting citizens at the center of government services with AI
IBM Big Data Hub
OCTOBER 9, 2023
Department of Veteran Affairs (VA) was able to reduce the time spent sorting the claims from 10 days to about half a day. The slow manual labor was delaying the approval process, meaning beneficiaries weren’t receiving the benefits they were entitled to in a timely manner. By introducing AI a few years ago, the U.S.
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