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How chatbots can provide a better customer experience

IBM Big Data Hub

As chatbots start leveraging today’s powerful technologies such as generative AI, natural language processing (NLP), intelligent document understanding, speech recognition, speech synthesis and more, they offer even more convenient and fulfilling outcomes. Businesses like Humana, The Master’s, and ABN AMRO Bank N.V.

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Exploring the AI and data capabilities of watsonx

IBM Big Data Hub

These encoder-only architecture models are fast and effective for many enterprise NLP tasks, such as classifying customer feedback and extracting information from large documents. It is supported by querying, governance, and open data formats to access and share data across the hybrid cloud.