IBM Big Data Hub

DECEMBER 5, 2023

While estimates vary by industry, it is well documented that it costs significantly more to recruit a new customer than to retain existing ones. Organizations often identify these scores through surveys. In short, organizations should do everything possible to attract and retain loyal customers.

Customer Experience 66

Customer Experience Artificial Intelligence Communications Digital transformation 66

CILIP

JULY 19, 2019

Understanding digital archiving Crown Records Management have shared content from their Vault Podcast Series, and we'll be publishing more content in the coming weeks. This episode episode sees Crown's digital transformation sales lead interview Commercial Account Director from Preservica Nathan Vooght. if not millions ?

Archiving 40

Archiving Records Management GDPR Digital transformation 40

Information Governance Perspectives

MAY 10, 2020

And we see that finding those metrics to measure their programs is somewhat lacking for the majority of those surveyed. This is about everybody being on the same page and it’s where a number of these subsequent steps and processes flow from, like the education you’re going to provide, the communications, and so forth. So why is that?

Compliance 52

Compliance Information governance Privacy Data Privacy 52

CILIP

SEPTEMBER 12, 2019

Goal 3: BETTER POLICY & INVESTMENT Lobby for policy and investment which reflect the principles and values of our profession, as set out in our Ethical Framework and the document Libraries, Information and Knowledge Change Lives. Campaigns like the successful CILIP/Health Education England #AMillionDecisions are built around good stories.

Libraries 40

Libraries Government Education Risk 40