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What is a Customer API?

Reltio

APIs play a key role in digital and customer experience initiatives. For example, APIs allow you to build new experiences that enable your customers to order online and do curbside pick up. What common APIs are used to build new experiences? What other preferences are important to deliver a great experience?

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Balancing speed and stability to reinvent utility operations for the energy transition

CGI

CGI has identified several common attributes, presented in our white paper, “ Improving business agility in unprecedented times ” and summarized here: Leaders are more agile: Organizations that are outperforming and delivering results invest heavily in innovation management and business agility.