AIIM

APRIL 11, 2019

We believe at the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customer experiences. Learn about the opportunities and challenges with Intelligent Information Management from two people who know it well. Want more episodes like this?

Digital transformation 82

Digital transformation Customer Experience Records Management Libraries 82

ARMA International

SEPTEMBER 22, 2021

While these RIM practices are still important to help ensure governance, compliance, and manage risks, it is also important to realize that information is both a product and a service. So, information must be readily available to automated systems and business users and customers as a product or a service. Records Management.

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59