Customer Experience Financial Services Government Information capture 
Info Source
MARCH 16, 2022
Sentiment analysis takes customer support to a whole different level. I would go as far as saying AI-based technologies have taken Information Capture and the automation of business processes to a completely different level. The transition to subscription sales is a trend in the overall software market, not just Capture.
Info Source
MARCH 16, 2022
Sentiment analysis takes customer support to a whole different level. I would go as far as saying AI-based technologies have taken Information Capture and the automation of business processes to a completely different level. The transition to subscription sales is a trend in the overall software market, not just Capture.
Info Source
SEPTEMBER 15, 2023
The growth rates for Capture & IDP software and solutions returned to a double-digit growth, close to pre-pandemic growth rates in 2022. The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic.
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