Remove Customer Experience Remove Encryption Remove Libraries Remove Retail
article thumbnail

Application modernization overview

IBM Big Data Hub

skills and infrastructure) Duplicative capabilities (including data) resulting in duplication of business rules and the like give rise to inconsistent customer experience. retail banking, wholesale banking, open banking and corporate banking).

Cloud 98
article thumbnail

Legacy application modernization: A comprehensive approach to modernize your business 

IBM Big Data Hub

The goal is to create a new system that enhances business processes and improves customer experience. Digital transformation is the process of using digital technologies to create new business processes and customer experiences (or modify existing ones) to meet changing business and market requirements.