Customer Experience, Education and Unstructured data

The most valuable AI use cases for business

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence

Artificial Intelligence Retail Unstructured data Insurance

Is It Time for Intelligent Automation? 5 Questions to Ask

AIIM

MAY 20, 2020

Exceptions can be caused by a number of reasons, including unstructured data (like a contract or a conversation), semi-structured data (like an invoice or a form), new formats, or a system error. “Are we experiencing a lot of exceptions?” And vice versa. Can’t make the live event?

IT Unstructured data ECM Customer Experience

Information Management Today

The most valuable AI use cases for business

Is It Time for Intelligent Automation? 5 Questions to Ask

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