IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 85

Artificial Intelligence Retail Unstructured data Insurance 85

Collibra

MARCH 11, 2021

Below is an example of roles and responsibilities across an organization, determined by the operating model: For more data governance best practices regarding an operating model, check out this video about how Progressive set up a system of ownership across the organization. Control over validating customer needs. Data domain example.

Government 59

Government Communications Insurance Customer Experience 59

Collibra

APRIL 11, 2022

Below is an example of roles and responsibilities across an organization, determined by the operating model: For more data governance best practices regarding an operating model, check out this video about how Progressive set up a system of ownership across the organization. Control over validating customer needs. Data domain example.

Government 52

Government Communications Insurance Customer Experience 52