Customer Experience e-Discovery Insurance Manufacturing 
IBM Big Data Hub
FEBRUARY 14, 2024
There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.
Info Source
OCTOBER 21, 2022
Data is extracted, validated, and augmented to create the required information for a business process related to an Accounting Workflow, Case Management type applications, to comply with Records Management requirements or to fulfill analytics or discovery needs. The Manufacturing sector recovered strongly in 2021.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Info Source
DECEMBER 8, 2023
We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. CURRENT VERTICAL MARKET BREAKDOWN The Finance segment (Banking and Financial Services combined with Insurance) represents the largest industry sector.
Info Source
SEPTEMBER 15, 2023
The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. The Healthcare and Manufacturing segments reflect major industry sectors related to demand for Capture & IDP Solutions in 2022.
Reltio
JULY 10, 2019
Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. Many more regulations are being adopted as consumers demand full accountability – less “creepiness” if you will!
Expert insights. Personalized for you.
89 
Let's personalize your content