Customer Experience e-Delivery Education Manufacturing 
IBM Big Data Hub
FEBRUARY 14, 2024
There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.
ARMA International
SEPTEMBER 13, 2021
Marketing teams can create and share marketing content such as online blog posts, white papers, e-books, or short videos that can be posted on social media platforms and targeted towards various audiences. Customer Data Platforms (CDP). A good digital experience can underpin a good customer experience.
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