Customer Experience Digital transformation Education Survey 
AIIM
MAY 5, 2020
The large-scale and lasting impacts of a digital transformation will influence your company for decades to come. Going digital is not merely about adopting present practices - it is a step into the future, aligning your business model and company's methods with the format that is solidifying itself as the new standard.
IBM Big Data Hub
DECEMBER 5, 2023
Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Today, customers are more likely to switch to different products or cancel a membership than any other time in recent memory.
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Information Governance Perspectives
MAY 10, 2020
And we see that finding those metrics to measure their programs is somewhat lacking for the majority of those surveyed. This is about everybody being on the same page and it’s where a number of these subsequent steps and processes flow from, like the education you’re going to provide, the communications, and so forth. So why is that?
AIIM
JULY 30, 2018
In “ The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve ,” AIIM made the case that every organization is on – or should be on! – a Digital Transformation journey. Over 40% of survey participants either already have an ECM or BPM solution or are actively looking at one.
AIIM
JULY 30, 2018
In “ The State of Intelligent Information Management: Getting Ahead of the Digital Transformation Curve ,” AIIM made the case that every organization is on – or should be on! – a Digital Transformation journey. Over 40% of survey participants either already have an ECM or BPM solution or are actively looking at one.
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