Remove Content services Remove Customer Experience Remove Government Remove Mining
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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Here, Part 2 discusses the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Information Governance (IG). Then, the information is assessed based on experience and insight leading to action.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Part 2 will discuss the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). The customer can be internal to the organization or external, such as partners and regulators. Content Services (CS).