Info Source

MAY 13, 2020

Global survey results released today found that process knowledge is the primary success factor for robotic process automation (RPA) projects, yet only 31% of US organizations are currently using process mining tools to understand their processes. Improving customer experience. Process mining . IT service management.

Mining 52

Mining Customer Experience Financial Services Insurance 52

erwin

AUGUST 6, 2020

With your employees connected and armed with data that paints a clear picture of the business, your organization is better prepared to turn its attention to whatever your strategic priority may be – i.e. digital transformation, customer experience, or withstanding this current (or future) crisis. So, what is data literacy?

Government 135

Government Digital transformation Customer Experience Mining 135

Info Source

JANUARY 28, 2021

Signavio’s process modeling and management functionalities, and its process governance and collaboration solution, are among the market leaders in the industry and are the missing component for providing our customers an end-to-end process transformation suite.”.

Mining 52

Mining Customer Experience Marketing Cloud 52

IBM Big Data Hub

OCTOBER 30, 2023

In today’s digital age where data stands as a prized asset, generative AI serves as the transformative tool to mine its potential. The platform provides an intelligent, self-service data ecosystem that enhances data governance, quality and usability.

Analytics 83

Analytics Retail Cloud Insurance 83

IBM Big Data Hub

SEPTEMBER 20, 2022

Just like IBM’s other clients, ESPN is operating in a highly competitive market, and requires constant innovation to improve the customer experience. And it’s a critical form of digital engagement for ESPN, one that also drives consumption of related football content, both digital and broadcast. The second reason is more self-serving.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Mining Analytics 52

erwin

JUNE 11, 2020

With tools such as Artificial Intelligence, Machine Learning, and Data Mining, businesses and organizations can collate and analyze large amounts of data reliably and more efficiently. Enhance customer experience. Businesses are also able to use such information to provide customers with user-centric customer experience.

Analytics 103

Analytics Blockchain Artificial Intelligence Big data 103

ARMA International

SEPTEMBER 13, 2021

For example, re-packing corporate records can help weave a narrative to promote a brand, enhance corporate social responsibility outreach programs, improve employee loyalty, enhance diversity, equality and inclusion training, and highlight environment, social and governance initiatives. Digital Experience Platforms (DXP).

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59