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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

Thu, 12/20/2018 - 03:41. In this year’s CGI Client Global Insights , 87% of retail and consumer services executives we interviewed say they continue to invest in improving the customer experience, making it their number one business and IT priority. Is the hype around the retail store being dead simply that, hype? Well, maybe.

Retail 81
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The time for government blockchain proofs of concept is now

CGI

Tue, 05/15/2018 - 06:29. For the past two years, CGI has seen an exponential uptick in commercial sector interest in blockchain beyond just the financial services industry. This year, bitcoin celebrates its 10 th birthday. Since its launch, 700 other blockchain platforms have been introduced into the market.

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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

Thu, 12/20/2018 - 15:50. In this year’s CGI Client Global Insights , 87% of retail and consumer services executives we interviewed say they continue to invest in improving the customer experience, making it their number one business and IT priority. adrian.alleyne…. Well, maybe. What is the new brick-and-mortar reality?

Retail 40