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The State of Content Management in 2020 [Expert Tips & Research]

AIIM

It’s been replaced by the term content services, a strategic concept that covers three aspects, namely content services Applications, Platforms and Components.”. What’s this content services thing? What does content management look like in 2020, years after ECM died? What is CONTENT SERVICES? (0%).

ECM 186
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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Part 2 will discuss the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Content Services (CS). Content Services Platforms (CSP). Content can be delivered via a CSP.

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What a Difference a Year Makes

AIIM

For organizations to digitally transform, they need a much broader and more “consumable” content toolkit than was offered by ECM – or by (Gartner’s term) “Content Services”. Automating compliance & governance. It is about using information in brand new ways to enable innovation and enrich customer experiences.

ECM 95
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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. Knight, F.H.