OpenText Information Management

APRIL 14, 2023

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.

Customer Experience 57

Customer Experience Financial Services Insurance Content services 57

OpenText Information Management

APRIL 13, 2023

Yet, after years of trying, financial services institutions (FSIs) are still not delivering the experiences that customers expect. Whether in retail or commercial banking, insurance or … The post Effective customer information management builds better digital experiences appeared first on OpenText Blogs. Why is that?

Financial Services 57

Financial Services Customer Experience Insurance Retail 57

Everteam

MAY 29, 2019

A greater effort is required to grant a safe, smart and secure way to share and use this data, especially when it comes to key business processes and workflows that allow organizations and governments to communicate. iFile lifecycle: Insurance company case. One of the clients at the insurance company calls to report an accident.

Artificial Intelligence 75

Artificial Intelligence Insurance Metadata Big data 75

Info Source

MARCH 29, 2019

March 27, 2019 – Today, Xerox (NYSE: XRX) announces a new services portfolio , comprised of five horizontal and four industry-specific services that are built to address clients’ digital transformation imperatives. Xerox Sector-Specific Services. NORWALK , Conn.,

Digital transformation 40

Digital transformation e-Delivery Retail Insurance 40

OpenText Information Management

JANUARY 5, 2023

With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs).

Financial Services 103

Financial Services Government Customer Experience Content services 103

ARMA International

SEPTEMBER 27, 2021

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). This content has a retention period considered permanent. The Death of ECM and Birth of Content Services, Gartner.

Digital transformation 54

Digital transformation Risk IT Computer and Electronics 54