Top predictions for financial services in 2023
OpenText Information Management
JANUARY 5, 2023
With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs).
Communications Content services Financial Services Insurance 
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Effective customer information management builds better digital experiences
OpenText Information Management
APRIL 13, 2023
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others. Why is that?
EX + CX = TX
OpenText Information Management
APRIL 14, 2023
When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.
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