Info Source

MAY 30, 2024

By Petra Beck, Senior Analyst, Software Practice at In fosource Later this year, In fosource will deliver an updated quantitative assessment for the Capture and In telligent Document Processing ( IDP ) market. But in the meantime, I have taken a qualitative look at the major trends expected to shape IDP market dynamics in 2024 and beyond.

B2C 40

B2C Marketing Customer Experience Metadata 40

CGI

DECEMBER 19, 2017

Digital leaders: Driving pace and scale in a dynamic market, part 5 (technology). One of the biggest challenges to becoming a digital business is transitioning from legacy processes and systems to new ways of adopting and managing modern technologies. 67% of organizations are applying analytics to optimize the business.

Marketing 40

Marketing Artificial Intelligence Analytics Digital transformation 40

Info Source

OCTOBER 12, 2018

For example, ChatBot technology is becoming particularly popular in banking for customer service, by cutting down handling times and accelerating payments processing, enabling better customer interaction by eliminating errors and increasing efficiency. percent year on year, from $499 billion in 2017 according to Gartner.

Financial Services 40

Financial Services Customer Experience Retail Insurance 40