ChiefTech

SEPTEMBER 27, 2012

You can watch a recording of a SocialText webinar , featuring Sarah Nichols from Climateworks - the slides are also available: Moving Beyond the Knowledge Base to the Social Knowledge Exchange from Socialtext. Hansen, who are also a IntranetPrisen 2010 winner (see this case study (PDF) about their SharePoint project).

Education 76

Education Customer Experience Government IT 76

eSecurity Planet

MAY 5, 2021

Rapid7 Managed Detection and Response services use a variety of solutions for detecting advanced threats , including proprietary threat intelligence technology, human experts, analysis and behavioral analytics. This framework is a globally accessible knowledge base of adversary tactics and techniques based on real-world observations.

Cloud 57

Cloud Compliance Artificial Intelligence Analytics 57

IBM Big Data Hub

APRIL 4, 2024

BPM also provides agents with access to a centralized knowledge base and customer history, enabling them to resolve inquiries more efficiently and effectively. This reduces response times and improves customer experience by making service more consistent.

Compliance 59

Compliance Mining Risk Marketing 59

ForAllSecure

MAY 17, 2023

Or even basic low level threat analysis. So while I'm not going to log in as root or admin on the bottom for a lot of those kinds of scenarios, I absolutely help our clients understand based upon industry knowledge based upon what we see, etc. Small to Medium Business are, today, the target of APTs and ransomware.

Insurance 40

Insurance Privacy Ransomware GDPR 40