Leveraging pre-arrears to improve customer experience and reduce debt
CGI
JULY 12, 2017
Wed, 07/12/2017 - 06:57. You may have noticed recently however that there has been a number of papers and news articles relating to pre-arrears which have brought the subject back into the spotlight. Along with the recently published consultation paper on persistent card arrears this really puts pre–arrears in focus.
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