Financial Services Government Insurance Knowledge Base 
IBM Big Data Hub
JANUARY 18, 2024
Maintain consistent communication Chatbots provide consistent information and messaging , helping to ensure that every customer receives the same level of service. This consistency, derived from the knowledge base, helps to maintain brand integrity and accuracy in customer communications.
eSecurity Planet
SEPTEMBER 16, 2022
Finally, it also is useful for companies looking for a governance, risk, compliance ( GRC ) solution. In its 2021 Threat Force Intelligence Index , IBM reported that manufacturing and financial services were the two industries most at risk for attack, making up 23.2% of attacks IBM handled, respectively. million in losses.
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