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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Digital Transformation is becoming a business mandate. Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Key Digital Economic Concepts.

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Process Excellence: A transformational lever to extreme automation

IBM Big Data Hub

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

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5 Steps CPGs Should Take When Considering Direct-To-Consumer (D2C)

Reltio

Learn from industries that have already had to digitally transform the customer experience. In order for retailers to sell flour to consumers, the bags are generally 500g or 1kg in size. Here are 5 steps that CPG companies should take in terms of “What” to do and some resources to help them with the “How.”.

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How to Prepare for the Metaverse

AIIM

As metaverse technology stacks expand and become more available, cheaper, and connected, the conception of use cases across all sectors becomes a contagious exercise. Retailers and brands will open virtual stores, launch virtual collections, or host exclusive digital events for their targeted NFT holders.

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#ModernDataMasters: Mike Evans, Chief Technology Officer

Reltio

“If you are not tying what you are doing, in any kind of data initiative, to a business vision and some tangible outcomes that a business is trying to achieve, then MDM can become just a complex academic exercise.”. Prioritise people, process and governance.

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#ModernDataMasters: Bob More, SVP Global Field Operations

Reltio

Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. I’ve seen it most successful when it’s taken in the context of a larger overall initiative, for example a digital transformation or implementation of a new system or process.

MDM 40