Customer Experience, Libraries, Meeting and Mining

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Customer Experience

Libraries

Meeting

Mining

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation

Digital transformation Blockchain IT Computer and Electronics

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

SEPTEMBER 22, 2021

Business users and customers expect products and services on their terms and on demand. Not meeting this expectation may lead to negative posts on social media – anytime, anywhere, and from any device. The First Revolution Meets the Fourth Revolution. Customer Experience (CX).

Digital transformation

Digital transformation Content services IT e-Discovery

Information Management Today

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

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