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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Now information technologies and the information revolution are again transforming society. The COVID-19 pandemic further accelerated the transformation from many years to just a couple of years. This 3-part series will discuss digital transformation (DT) from several perspectives. The Genesis of Digital Transformation.

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How to build a successful AI strategy

IBM Big Data Hub

Whether it’s deeper data analysis, optimization of business processes or improved customer experiences , having a well-defined purpose and plan will ensure that the adoption of AI aligns with the broader business goals. Secure the necessary budget to implement the strategy. Attain buy-in for the proposed roadmap.

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Don’t Follow the Money; Follow the Customer!

Bill Schmarzo - Dell EMC

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

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How to Take Your Business to The Next Level with Data Intelligence

erwin

How Business Benefits from Data Intelligence. Traditional business models and processes can be detrimental to today’s evolving data-driven society. Businesses are then introduced to modern data science and data intelligence tools to enhance and fine-tune their products and processes. Enhance customer experience.

Analytics 103
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Don’t Follow the Money; Follow the Customer!

Bill Schmarzo - Dell EMC

However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations. Customer experiences are unsatisfactory. Customer outcomes are questionable, or are downright wrong.

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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

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Reltio Named a Leader in the 2021 Forrester Waveâ„¢ Report for MDM

Reltio

Your data fuels your business and your digital transformation. Your ability to run a digital business and make insightful decisions depends heavily on how well you manage your core data. Reltio scored well in matching, context, governance, business templates, deployment, security, and scalability.

MDM 98