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The total experience imperative for Utilities

OpenText Information Management

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance risks. Risk mitigation is often thought of as a defensive tactic, but there are opportunities for Utilities to play offense—especially when it comes to experience.

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Mastering modern work through the lens of an energy field engineer

OpenText Information Management

Others still go unseen in our daily lives, such as critical rotating machinery in a power … The post Mastering modern work through the lens of an energy field engineer appeared first on OpenText Blogs.

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Revolutionize asset information management

OpenText Information Management

The world is in a race for energy and operation and maintenance across the entire energy sector are challenged to improve efficiency to keep critical equipment running. Accessibility, and document control are critical to achieving this.

ECM 57
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How fast can you access vital asset documentation?

OpenText Information Management

The world is in a race for energy and that race is just as much about information management as it is energy itself. Trillions of dollars are being invested each year across the Energy sector on brownfield and greenfield projects and the ratio of fixed assets per employee continues to rise rapidly.

Access 57
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How Content Services Are Enabling the Digital Transformation of Electric Utilities

AIIM

Electric utilities in the United States are a major source of CO2 – they created 1.55 And according to the US Energy Information Agency, consumption is expected to grow by 50% by the year 2050. To get greener, electric utilities must digitally transform. The Slow Transition to Green Energy. Artificial Intelligence.