Remove Consumer Services Remove Customer Experience Remove Marketing Remove Strategy
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Data monetization: driving the new competitive edge in retail

CGI

Data has become an essential resource and a key element in the growth strategy of large retail organizations. In one way or another, data is at the heart of every customer interaction and remains an invaluable asset for growth for retailers and consumer packaged goods organizations. Learning from pioneers.

Retail 96
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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

In fact, contrary to the hype that the physical store is a thing of the past, pure-play digital retailers are venturing into the brick-and-mortar space, demonstrating that both worlds need to converge to enhance the customer experience. Omni-channel strategies continue to evolve and improve at a rapid pace.

Retail 81
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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

In fact, contrary to the hype that the physical store is a thing of the past, pure-play digital retailers are venturing into the brick-and-mortar space, demonstrating that both worlds need to converge to enhance the customer experience. Omni-channel strategies continue to evolve and improve at a rapid pace.

Retail 40