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The Weeks in Cyber Security and Data Privacy: 18 – 31 December 2023

IT Governance

TB exfiltrated Comcast Cable Communications, LLC (Xfinity) Source 1 ; source 2 (New) Telecoms USA Yes 35,879,455 Tecnoquadri Srl Source (New) Manufacturing Italy Yes 33,000,000 Asia Insurance Co. Source (New) Manufacturing USA Yes >400 GB Hafez Insurance Co. Source 1 ; source 2 (New) Manufacturing Australia Yes 95.19

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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

The company is tapping into personalized messaging to increase customer visits and spend, while also driving loyalty through targeted and experiential communication with the help of their mobile app. And complying with privacy and security regulations such as GDPR to protect customer data and respect customer communication preferences .

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Regulatory Update: NAIC Summer 2020 National Meeting

Data Matters

The Annuity Suitability Working Group (ASWG) led the NAIC’s multi-year efforts to develop revisions to the Suitability in Annuity Transactions Model Regulation (SAT) to incorporate a requirement for producers to act in the “best interest” of a retail customer when making a recommendation of an annuity.